Contact Us

We'd love to hear from you — whether you have a question about an order, need help with a download, or just want to get in touch.

Email Us

Email: Shoppdfguides@gmail.com

We aim to respond to all enquiries within 2 business days (Monday–Friday).

Order & Download Support

If you've purchased a guide and are having trouble accessing your download, please email us with your order number and we'll get it sorted quickly. Download links are also available in your order confirmation email — if you can't find it, check your spam or junk folder first.

Refund Requests

We offer a 14-day refund window on eligible purchases. Please see our Returns & Refunds Policy for full details, then email us to start the process.

About Shoppdfguides

We're an independent UK-based digital publisher creating practical, clearly written PDF guides on parenting, relationships, life skills, pet care, and more. Everything we sell is an instant digital download — no physical shipping, no waiting. Learn more on our About Us page.