Returns & Refunds Policy

Last updated: June 2026

At Shoppdfguides, we want you to be completely satisfied with your purchase. Please read our refund policy carefully before buying.

Digital Products

All products sold on Shoppdfguides are digital downloads (PDF guides) delivered instantly after purchase. Because digital files can be accessed immediately and cannot be returned in the traditional sense, we operate the following policy:

Refund Eligibility Window

We offer a 14-day refund window from the date of purchase. You may request a refund if:

• You have not yet downloaded or accessed the file.
• The file is faulty, corrupted, or significantly different from its description.
• You were charged incorrectly or experienced a duplicate charge.

Non-Refundable Situations

Refunds will not be issued if:

• The digital file has been successfully downloaded and accessed.
• You simply changed your mind after downloading the product.
• The request is made more than 14 days after the purchase date.

How to Request a Refund

To initiate a refund, please contact us within 14 days of purchase:

Email: Shoppdfguides@gmail.com

Please include your order number and a brief description of the issue. We aim to respond within 2 business days and process approved refunds within 5-7 business days.

Exchanges

As our products are digital files, we do not offer exchanges. However, if you purchased the wrong product by mistake, please contact us and we will do our best to assist you.

Contact Us

Questions about this policy? Email us at Shoppdfguides@gmail.com.